Legal Documents

Highbaji Terms & Conditions

These Terms and Conditions govern the use of the Highbaji platform. Please read them carefully before creating an account — they define your rights and responsibilities.

Last Updated: January 2026
Language: Bengali (bn-BD)
Under international license

Key Terms Summary

A quick overview of the most important aspects of Highbaji's rules and policies.

Account Eligibility

You must be at least 18 years old to register an account on Highbaji. Only one account per person is permitted. Registration with accurate information is mandatory.

Payments & Withdrawals

All deposits and withdrawals must be made through your own verified account. Third-party payments are not accepted. Identity verification is mandatory as part of our anti-money laundering policy.

Bonus Terms & Conditions

Each bonus comes with a specific wagering requirement. Bonus funds cannot be withdrawn directly — withdrawal is only available once the required conditions have been met.

Betting Rules

All bets are final once confirmed and cannot be changed. Highbaji reserves the right to void bets placed at erroneous odds. Accounts may be suspended if match-fixing or unusual betting patterns are detected.

Account Security

You are solely responsible for keeping your login credentials confidential. If you suspect unauthorized access to your account, contact Highbaji Support immediately. Sharing your password may result in account suspension.

Responsible Gaming

Highbaji is committed to responsible gaming. Deposit limits, cooling-off periods, and self-exclusion options are available at all times. If you need support, please contact our team.

01

General Terms & Conditions and Applicability

These terms and conditions apply to the use of the Highbaji website (highbaji.co) and all associated services. Highbaji is an internationally licensed online gaming platform offering Sports Betting, casino games, and other gaming services.

These Terms and Conditions have been drafted in Bengali with Bangladeshi users in mind. In the event of any conflict with the English version, the English version shall prevail.

1.1 Acceptance of Terms

By registering, logging in, or using any service on Highbaji, you are deemed to have accepted these Terms and Conditions in full, along with our Privacy Policy and Responsible Gaming policy.

1.2 Age Requirement

Highbaji strictly prohibits anyone under the age of 18 from registering or participating on the platform. Failure to pass age verification may result in account closure and forfeiture of all deposited funds.

  • Proof of age may be required during account verification.
  • We use third-party age verification services to help protect minors.
  • Registering with a false age may result in legal liability.
02

Account Registration & Verification

A valid account is required to access Highbaji's services. All information provided at registration must be accurate, complete, and kept up to date.

2.1 One Account Per Person Policy

Per Person One Account Only Approved. Opening multiple accounts under the same name, from the same device, or from the same IP address is strictly prohibited. If this rule is breached, all associated accounts will be closed and deposited funds may be forfeited.

2.2 KYC Verification

Highbaji follows a KYC (Know Your Customer) process to maintain a secure platform. The following documents may be required before processing a withdrawal or for transactions above a certain amount:

  • A clear copy of your National ID (NID) or passport.
  • A recent utility bill or bank statement (for address verification).
  • Proof of payment method ownership.

Withdrawals are processed significantly faster on KYC-verified accounts. We strongly recommend completing verification as soon as possible.

2.3 Account Security

Keeping your account secure is your responsibility. Never share your password, OTP, or any login credentials with anyone. If you lose access to your account or notice any suspicious activity, Contact Highbaji Support immediately.

03

Deposit & Payment Policy

Highbaji supports all major mobile banking and digital payment methods in Bangladesh. Deposits are generally processed instantly.

3.1 Accepted Payment Methods

  • All major mobile banking services including bKash, Nagad, Rocket, and Upay.
  • Cryptocurrency (Bitcoin, USDT, and other approved coins).
  • Bank Transfer (subject to specific conditions).

3.2 Deposit Limits

Minimum Deposit Amount ৳500. Maximum deposit limits may vary by payment method and account type. As part of responsible gaming, you also have the option to set your own deposit limits.

3.3 Third-Party Payments Prohibited

Only deposits made from payment methods registered in your own name will be accepted. Deposits from a family member's or friend's account may result in the transaction being voided and your account suspended.

04

Withdrawal Policy & Process

Highbaji is committed to ensuring fast, hassle-free withdrawals. However, processing is subject to certain conditions being met.

  • KYC verification must be completed before any withdrawal can be processed.
  • Minimum Withdrawal Amount ৳1,000
  • Wagering requirements must be fulfilled before any bonus winnings can be withdrawn.
  • Daily withdrawal limits are determined by your account tier.
  • Withdrawals may be temporarily held for review in cases of suspected suspicious activity.

Standard Withdrawal Request Within 24 hours Processed. Verified accounts are handled even faster.

05

Bonus & Promotion Terms

Highbaji regularly offers a range of promotions, including welcome bonuses, reload bonuses, cashback, free spins, and more. Each offer has its own terms, which are detailed on the promotions page.

5.1 General Bonus Terms

  • Each bonus may only be claimed once, unless otherwise stated.
  • Bonus funds cannot be withdrawn directly — the specified wagering requirements must be completed first.
  • Bonuses are typically valid for 30 days from the date of issue. Any unused bonus will be forfeited upon expiry.
  • Multiple bonuses cannot be active at the same time.

5.2 Wagering Requirements

Wagering requirement refers to how many times the bonus amount must be bet before it can be withdrawn. For example: a 10x wagering requirement on a ৳1,000 bonus means you must place ৳10,000 in bets.

Opening multiple accounts or providing false information to claim bonus benefits strictly prohibited and may result in account termination and forfeiture of funds.

5.3 Right to Cancel Bonuses

Highbaji reserves the right to modify, suspend, or cancel any bonus or promotion at any time without prior notice. If bonus terms are violated, the bonus and any associated winnings may be forfeited.

06

Betting Rules

All betting activity on Highbaji is governed by these rules. Detailed rules for Sports Betting, live betting, and casino games are available on our Help page.

  • Once a bet is confirmed, it cannot be modified or cancelled.
  • If incorrect odds are displayed due to a technical error, Highbaji reserves the right to void the affected bet or settle it at the correct odds.
  • If a match is cancelled or abandoned, bets are generally refunded.
  • Highbaji is not liable for any losses resulting from internet connectivity issues during live betting.
  • Maximum bet limits may vary depending on the event and market.

In the event of any betting dispute, Highbaji's decision will be considered final. That said, all disputes are reviewed fairly and thoroughly.

07

Prohibited Activities

The following activities are strictly prohibited on Highbaji. Violations may result in account suspension or permanent closure, and any deposited funds may be forfeited.

  • Creating multiple accounts to take advantage of bonus offers.
  • Using the platform for money laundering or processing illegal funds.
  • Betting with the intent to fix matches or gain unfair advantage.
  • Using bots or automated software to play games or place bets.
  • Unauthorized access to another user's account.
  • Deliberately exploiting technical glitches or system errors.
  • Registering with false information or attempting to bypass the verification process.
  • Transactions made using third-party payment methods.

Highbaji uses advanced technology to detect suspicious activity. If any irregularity is identified, Highbaji reserves the right to report it to the relevant authorities.

08

Account Suspension & Closure Policy

Highbaji reserves the right to temporarily suspend or permanently close any account without prior notice under the following circumstances:

  • Violation of any provision of these Terms and Conditions.
  • Failure to complete KYC verification or submission of fraudulent documents.
  • Detection of suspicious or unusual betting patterns.
  • Suspected money laundering or fraudulent activity.
  • At the user's own request (self-exclusion).

8.1 Voluntary Account Closure

If you wish to close your account or request self-exclusion, please contact Highbaji support. Any remaining balance will be returned, subject to all bonus wagering conditions being met.

09

Limitation of Liability

Highbaji strives to deliver the highest quality service; however, our liability is limited in the following areas:

  • Bets or games lost due to internet disconnection.
  • Technical issues on the part of third-party software or game providers.
  • Any loss caused by issues with your device or browser.
  • Unexpected server downtime or scheduled maintenance.
  • Any loss resulting from sharing your account credentials with others.

Highbaji is committed to resolving technical issues as quickly as possible. If you experience any problems, please contact our 24/7 support team.

10

Right to Amend Terms

Highbaji reserves the right to update these terms and conditions, in whole or in part, at any time. We will notify users via a platform announcement or registered email before any changes take effect.

Continued use of the platform after any changes have been made will be taken as your acceptance of the updated Terms and Conditions. We recommend checking this page regularly.

For significant changes, at least 7 days' prior notice will generally be provided. However, immediate changes may be made in urgent circumstances.

11

Contact & Dispute Resolution

If you have any questions or concerns about these Terms and Conditions, please reach out to our support team. We believe most disputes can be resolved through direct communication.

  • Email: support@highbaji.co
  • Live Chat: Available at the bottom-right corner of the website.
  • Telegram Support: 24/7 in Bengali.

Highbaji's decision will be considered final in the first instance of any dispute. If you remain unsatisfied, you may escalate the matter to our licensing authority.

Frequently Asked Questions About Terms & Conditions

Find answers to the most frequently asked questions here.

Yes, Highbaji may update its terms and conditions at any time. Users are notified of significant changes via a platform announcement and registered email. We recommend checking this page regularly to stay up to date.

If the wagering requirement is not met before the bonus expires, the bonus balance will be automatically forfeited. Your original deposited funds, however, will remain intact.

KYC verification is typically completed within 24–48 hours of all documents being submitted correctly. During peak periods, processing may take slightly longer. Contact Support to check your verification status.

Using multiple accounts from the same device or IP address typically triggers a security flag. Additional verification may be required in such cases. Notifying our support team in advance can help you avoid unnecessary complications.

If an account is suspended due to a rule violation, a decision will be made following an investigation. For bonus-related violations, only the bonus will be forfeited — the original deposit is generally returned. In cases of serious fraud, all funds may be forfeited.

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